Privacy & cookies

OAKWOOD RE LIMITED operates this website and is the controller for the personal information it uses to deliver and protect the site and handle property enquiries and correspondence sent directly to it. Contact [email protected] or write to 73 Cornhill, London, EC3V 3QQ.

What we use and why

• Website delivery and security: IP addresses, browser/device details, pages requested and security events are processed to deliver the website, investigate faults and prevent misuse. Our lawful basis is our legitimate interests in operating a reliable and secure website.
• Property enquiries and correspondence: we use the name, contact details and information you send us to respond to your property enquiry, request or complaint. Our lawful basis is our legitimate interests in responding and resolving the matter; legal obligations apply where we handle statutory rights requests.

You need not make an enquiry to browse. If you ask us to reply, we need enough information to respond. Please do not include identity documents, bank details or sensitive information in an initial enquiry.

Property enquiries and sharing

The property buttons open your email or telephone application and contact Oakwood directly. Enquiries are handled by the owner and colleagues through the shared contact inbox and office line.

Correspondence is handled by the owner and colleagues with access to the shared contact inbox and by our email/IT providers. Relevant enquiry information may be shared with the property seller, OAKWOOD GREAT OAK LTD, and professional advisers where needed to respond or progress an enquiry, or with authorities where required by law. Cloudflare provides hosting, delivery and security services. Oakwood does not record telephone calls relating to this website or property.

International processing

Cloudflare operates an international network. Its data-processing terms provide for the applicable Data Privacy Framework arrangements and, where required, standard contractual clauses with the UK Addendum. Contact us for information about the safeguards applicable to your information, including information handled by our email/IT providers.

How long information is kept

We keep correspondence while needed to answer your request and deal with related follow-up. We delete it when no longer needed, unless retention is required by law or necessary for a specific complaint or legal claim. In those cases, only relevant information is retained for as long as the requirement or matter remains applicable.

Technical records are kept under the hosting and security service’s retention settings for website delivery, fault investigation and protection against misuse. Relevant incident records may be retained while a specific security issue is investigated and resolved.

Cookies and similar technologies

The website application has no advertising pixels, newsletter form or application-written cookies or local storage. The plans, model and scripts are hosted with the site. Browser caching may retain downloaded files.

This is a public website: you do not need to create an account or sign in. The website application does not use advertising or analytics cookies. Cloudflare may use strictly necessary security technologies when needed to protect a visit. Its network-error reporting instructions allow supporting browsers to send failure diagnostics.

You can manage or clear stored website data through your browser. Cookies retained from an earlier restricted-access visit are no longer needed to browse this public site and can be cleared. If optional tracking is introduced, we will update this notice and provide any legally required consent or objection controls before it operates.

Your rights

Depending on the circumstances, you can ask to access, correct or erase your information, restrict its use or receive a portable copy. Contact us using the details above. We respond within applicable statutory time limits and may need proportionate information to verify identity.

You may object to processing based on legitimate interests, including website/security processing or direct correspondence, on grounds relating to your situation. You may object to direct marketing at any time.

If processing relies on consent, it can be withdrawn without affecting earlier lawful processing. The site does not make automated decisions about your eligibility to buy the property. You may complain to the Information Commissioner’s Office.